Search
CURRENT PRODUCTION TIME
(for orders confirmed today)
|
|
||||||||||||||||||||||||||||
DESIGN // 01
Delivery and Shipping
Dispatch Times
- In-stock items: Dispatched within 1-5 working days. You'll receive a confirmation email within 24 working hours of your order.
- Customised in-stock items: Please allow an additional 1-10 working days.
- Custom-made garments: Please allow 5 weeks. We will keep you updated on the progress and delivery time.
Please understand we cannot exchange or refund any personalised or custom-made products.
Delivery Costs & Times
- Northern & Republic of Ireland: €6.95 (Delivered within 2 working days after dispatch)
- England, Scotland & Wales: €9.95 (Delivered within 3 working days after dispatch)
- Europe & Rest of the World: Costs vary by weight and will be confirmed via email. (Europe: 3-5 working days; Rest of World: 10-15 working days after dispatch)
We understand that you may have experienced longer wait times recently and we apologise for any inconvenience. We are expanding our team and optimising our processes to enhance your experience.
Thank you for your patience and continued support in our local Irish company.
If your package has not arrived within the quoted times, please contact our customer care team.
Phone: 042 919 0000 (Monday to Friday, 9am - 5pm)
Email: hello@defy.ie
Returns
Please Note
Unless the item has been received faulty, we are unable to offer a refund or exchange on the following items:
All personalised or made to order products. This includes all:
- Club shop products
- Teamwear
- Customised orders (Initials Etc.)
At DEFY we have put every effort into delivering high quality products. If for some unfortunate reason you need to return/ exchange your item, please return within 10 working days of receipt of delivery. Please return your items in a saleable, unworn, unwashed and undamaged condition, with all tags and in its original packaging.
If you have any queries about returns please contact our customer care team in advance on 041 213 6332.
Please send returns to:
DEFY Sports
Artnalivery
Ardee
Co. Louth
A92 FP52
Please add a delivery note to your package with the following information:
- Contact number
- Order reference number (6053 etc)
- Reason for returning and if you would like a refund or replacement.
Items must be returned to us using tracked post, or dropped off at the above location (please call us in advance on 041 213 6332 to confirm drop off). If any items get lost in transit without tracked delivery we cannot replace/ refund.
Refunds
Where the above conditions have been met we will refund your card within 3 working days after receiving your returned item.
Terms of Service & Privacy Policy
Terms of Service
1. Terms
By accessing the web site at www.defy.ie, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Defy Sports web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on Defy Sports web site;
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Defy Sports at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
The materials on DEFY’s web site are provided “as is”. Defy Sports makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Defy Sports does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall DEFY or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Defy Sports Internet site, even if Defy Sports or a Defy Sports authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Revisions and Errata
The materials appearing on Defy Sports web site could include technical, typographical, or photographic errors. Defy Sports does not warrant that any of the materials on its web site are accurate, complete, or current. Defy Sports may make changes to the materials contained on its web site at any time without notice. Defy Sports does not, however, make any commitment to update the materials.
6. Links
DEFY has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Defy Sports of the site. Use of any such linked web site is at the user’s own risk.
7. Site Terms of Use Modifications
Defy Sports may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
8. Governing Law
Any claim relating to Defy Sports web site shall be governed by the laws of Ireland without regard to its conflict of law provisions.
Privacy Policy
Your privacy is important to us, and it is Defy Sports policy to respect your privacy regarding any information we may collect while operating our websites. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
- We will only retain personal information as long as necessary for the fulfillment of those purposes.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
- We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- We will make readily available to customers information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. Defy Sports may change its Privacy Policy from time to time, and at Defy Sports sole discretion.