Returns

At DEFY we have put every effort into delivering high quality products. If for some unfortunate reason you need to return/ exchange your item, please return within 10 working days of receipt of delivery. Please return your items in a saleable, unworn, unwashed and undamaged condition, with all tags and in its original packaging.

If you have any queries about returns please contact our customer care team in advance on 041 213 6332.


Please send returns to:
DEFY Sports
Artnalivery
Ardee
Co. Louth
A92 FP52


Please add a delivery note to your package with the following information:


  • Contact number
  • Order reference number (6053 etc)
  • Reason for returning and if you would like a refund or replacement.

Items must be returned to us using tracked post, or dropped off at the above location (please call us in advance on 041 213 6332 to confirm drop off) If any items get lost in transit without tracked delivery we cannot replace/ refund.

 

Please Note

Unless the item has been received faulty, we are unable to offer a refund or exchange on the following items:

All personalised or made to order products. This includes all:

  • Club shop products
  • Teamwear
  • Customised orders (Initials Etc.)

Refunds

Where the above conditions have been met we will refund your card within 3 working days after receiving your returned item.